Cookies policy
Last updated: January 2026
1. What are cookies
Cookies are small text files placed on your device when you visit a website. They let a site remember your actions and preferences, and are used across our marketing site (opini.ai) and platform (portal.opini.ai). We also use similar technologies such as local storage and pixels, which this policy refers to collectively as “cookies.”
2. How we use cookies
We use cookies to keep you signed in, remember your preferences, understand how the Service is used so we can improve it, and — only with your consent where required — measure marketing performance.
3. Categories of cookies
- Essential: required for login, session security and core platform functionality (e.g. survey editor autosave, load balancing). These cannot be switched off, as the Service will not work without them.
- Functional: remember choices such as language, theme and dashboard layout, so you don't have to reset them each visit.
- Analytics: collect aggregated, anonymised or pseudonymised usage data (pages visited, features used, error rates) that helps us understand and improve the product.
- Marketing: set only with your consent, to measure the performance of campaigns and personalise content on third-party platforms.
4. Cookies we use
| Name | Category | Purpose | Duration |
|---|---|---|---|
| [session_id] | Essential | Keeps you signed in to the platform | Session |
| [cookie_consent] | Essential | Remembers your cookie preferences | 12 months |
| [_ga / analytics] | Analytics | Distinguishes users to measure site usage | Up to 24 months |
| [ad / marketing pixel] | Marketing | Measures campaign performance on third-party platforms | Up to 12 months |
Replace the bracketed names above with the actual cookies set once analytics and marketing tools are finalised.
5. Third-party cookies
Some cookies are set by third parties we work with, such as analytics, customer support and advertising providers. These third parties may use cookies to collect information about your online activities across different websites. We do not control these cookies — refer to each provider's own privacy and cookie policy for details.
6. Managing your preferences
You can accept or decline non-essential cookies via our cookie banner when you first visit the site, and change your choice at any time through the “Cookie preferences” link in the site footer. You can also block or delete cookies using your browser settings, though this may affect how the Service functions.
7. Changes to this policy
We may update this policy as our use of cookies changes. The “Last updated” date above reflects the latest revision, and material changes will be highlighted on this page.
8. Contact us
Questions about our use of cookies can be sent to hello@opini.ai. See also our Privacy policy.