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Every Opini.ai project starts with one decision: is this a Survey or an AI Agent? That choice determines how the project is built from here — the question types you get, what respondents experience, and how you'll analyse the results. You pick it once, when you create the project, so it's worth understanding both before you start.

The two project types

Survey

A traditional market research survey

Built the way research teams already work: sections and categories, grid (matrix) questions, single and multi-choice, rating scales, and skip/display logic. Respondents answer a fixed questionnaire and the data comes back structured and ready to tabulate.

AI Agent

A conversational discussion guide

Built like a moderator's discussion guide, not a questionnaire. Questions are predominantly open-ended — the agent asks, listens, and decides live whether to probe deeper before moving on. Single/multi-choice questions exist too, but are best kept to screeners and rating scales rather than the core discussion. Open-ended responses get coded into categories afterwards, during analysis.

How they differ

The project type isn't just a label — it changes the builder you get and the shape of the data you get back.

SurveyAI Agent
Built withCategories, sections & question gridsA discussion guide of open topics
Question formatMostly closed-ended (choice, rating, grid)Predominantly open-ended; choice/rating available for screeners
DepthFixed at design timeAdaptive — agent probes live per response
Response dataStructured, pre-coded by designRaw text, coded into categories after fielding
LogicSkip / display logic between sectionsConversational branching driven by the answer
Best forTracking studies, KPIs, large quota-based samplesExploring the "why", uncovering themes you didn't ask for

What you build next

In a Survey project

Organise your questionnaire into categories (e.g. Screener, Usage, Brand), then add grids, choice and rating questions inside each one, with logic to route respondents between sections.

In an AI Agent project

Write your discussion guide as a list of open-ended seed questions and topics, adding single/multi-choice only where it fits — typically screeners and rating scales. Set how strictly the agent should stick to script and how deep it should probe — the agent handles the rest live.

For AI Agent projects, plan for a coding pass after fielding: since every answer is open text, you'll review responses and group them into categories before you can chart or quantify themes — the guides below cover that workflow in detail.

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